Legal notice
Legal Notice
Last Updated: Fall 2026
Welcome to McRae & Co.! We are a small business specializing in custom apparel, embroidery, appliqué, personalized merchandise, and thoughtfully designed gifts.
By accessing our website or purchasing our products, you acknowledge the following information and policies, subject to applicable law.
Business Information
Business Name: McRae & Co.
Website: www.mcraeandco.com
Email: hello@mcraeandco.com
Location: North Carolina, United States
Intellectual Property & Copyright
Unless otherwise stated, original designs, graphics, photographs, product descriptions, branding, and other original content created by McRae & Co. are owned by McRae & Co. and protected by applicable intellectual property laws.
Unauthorized reproduction, distribution, resale, or commercial use of our original designs and content is prohibited without prior written permission, except as permitted by law.
Licensed Merchandise & Trademarks
McRae & Co. offers select officially licensed merchandise through authorized licensing arrangements.
Sorority names, Greek letters, insignia, logos, and other protected marks remain the intellectual property of their respective owners.
The availability of licensed merchandise does not grant customers or third parties permission to reproduce, distribute, or commercially use protected trademarks or designs.
All third-party trademarks and brand names appearing on this website remain the property of their respective owners.
Handcrafted Products & Natural Variations
Many McRae & Co. products incorporate hands-on craftsmanship, including embroidery, appliqué, fabric preparation, cutting, placement, and finishing.
As a result, slight variations in stitching, fabric placement, appliqué edges, thread alignment, and finishing may occur.
These natural characteristics are part of the handcrafted process and do not necessarily constitute product defects.
We take pride in our workmanship and carefully inspect our products before shipping.
Product Information & Color Representation
We make reasonable efforts to accurately display product colors, materials, designs, and descriptions.
However, colors may appear slightly different depending on your screen settings, lighting, fabric texture, and individual production characteristics.
Product dimensions and measurements may also vary slightly within normal manufacturing tolerances.
Material differences or variations that substantially affect the quality or accuracy of an order will be addressed in accordance with our Returns & Refund Policy and applicable law.
Custom Orders & Customer-Provided Designs
Customers requesting personalized merchandise are responsible for reviewing the spelling, names, dates, colors, sizing, and other customization details submitted with their orders.
Customers who submit artwork, logos, or other designs for reproduction represent that they own the necessary rights or have obtained appropriate permission for the requested use.
McRae & Co. reserves the right to decline requests that may infringe upon intellectual property rights or otherwise violate applicable laws.
Orders, Production & Shipping
Many McRae & Co. products are made to order and require additional production time.
For in-stock embroidered and appliqué apparel, production may take up to 2 weeks before shipment. Additional time may be required for out-of-stock materials or more complex orders.
Please review our Shipping & Production Policy for complete details.
If an order cannot be shipped within the promised timeframe, we will provide any required notice and cancellation or refund options in accordance with applicable law.
Returns & Refunds
Due to the custom and made-to-order nature of our merchandise, all sales are final except as otherwise provided in our Returns & Refund Policy or required by applicable law.
Customers are encouraged to carefully review sizing, product descriptions, and customization selections before placing an order.
Damaged, defective, or incorrectly fulfilled orders will be addressed in accordance with our Returns & Refund Policy and applicable consumer protection laws.
Website Information
We strive to keep our website accurate and up to date. However, occasional typographical errors, inaccuracies, or omissions may occur.
We reserve the right to correct website information and update product descriptions, pricing, and availability, subject to applicable law and any obligations relating to orders already accepted.
Limitation of Liability
To the extent permitted by applicable law, McRae & Co. is not responsible for indirect, incidental, or consequential losses arising from the use of this website or its products.
Nothing in this notice excludes or limits liability that cannot legally be excluded or restricts any statutory consumer rights.
Policy Updates
We may update this Legal Notice periodically to reflect changes in our business practices, products, or applicable requirements.
Updated terms will be published on this page with a revised effective date. Changes will not retroactively alter existing purchase agreements where prohibited by law.
Contact Us
For questions regarding this Legal Notice, our products, or our policies, please contact:
McRae & Co.
Email: hello@mcraeandco.com
Website: www.mcraeandco.com
North Carolina, United States
Made for YOUR moments.